Corporate Cleaning Services Industry Clients
Corporate Cleaning Services provides high-quality, professional cleaning and window washing services for over 1200 high-profile residential and commercial clients in Chicago. A few of our clients include:
Window cleaning clients served include the following markets:
- Schools & Universities
- Construction Sites
- Cultural Facilities
- Shopping Centers
- Stadiums/Unique Facilities
Our Approach to Window Washing
Every building's window cleaning needs are unique. From office high rises to stadiums to shopping centers, Corporate Cleaning Services addresses even the most difficult-to-clean properties. Client satisfaction is assured through a step-by-step approach that is unmatched in the industry:
- Individual property assessments are made in preparing a proposal.
- A customized work plan is created so window cleaning teams perform jobs thoroughly, efficiently and safely.
- Jobs are auto-scheduled and confirmed via fax and/or email
- Supervisors assigned to each building personally monitor all visits.
- Each window washer carries a cell phone and supervisors utilize PDAs to respond immediately to any concerns or requests.
- Rapid response is provided for emergencies, special needs and inclement-weather rescheduling.
- Supervisors are available 24/7
Considerable lengths are taken to document the level of service provided to each client. Follow-up surveys are sent after each job to provide an additional opportunity for feedback. At job completion, the company's President calls the Property Manager to ensure his or her satisfaction.
Work Implementation Process
Corporate Cleaning Services, upon receiving the contract for window washing, will conduct a review of the window washing tasks and suggest a tentative washing schedule for the building, based on the original specifications of the bid submitted. Once a schedule has been confirmed, Corporate Cleaning Services will then alert the building management and engineers via email in advance of the washings. A suggested window washing date is sent to the property manager the month prior to re-confirm the scheduled date, and a final reminder is then sent the business day before the scheduled cleaning.
Corporate Cleaning Services is the largest all-union window washing company in Chicago, with over 80 full-time window washers. All operational staff and foreman have Blackberry PDA devices so they can be reached via email and phone 24-hours a day to deal with scheduling and staffing issues. Therefore, we are always able to adjust our staffing needs in the event of additional work tasks or special projects.
Corporate Cleaning Services holds quarterly "All-Staff" meetings (all window washers and operational staff and management must attend), which are designed to review relevant customer service issues, updates on industry rules and regulations, and to review safety and training procedures. Our Chief Operating Officer, Director of Operations and Foremen also hold weekly meetings to ensure safe practices on the job sites are maintained.
Employee Qualifications, Compliance & Training
All employees of Corporate Cleaning Services have successfully passed a drug-test and background-check and are fully licensed, insured and bonded. The company complies with or exceeds all OSHA and other governmental regulations. Safety is our number one priority. As result all of our team members have been certified and trained in OSHA 4 hour fall protection. In addition, every crew leader is OSHA 10 certified and all of our foremen are OSHA 30 certified. We train and ensure our crews have the skill and the knowledge to work, create, and maintain safe work environments. All employees receive health, welfare and pension benefits in accordance with union requirements. Employees of Corporate Cleaning Services assigned to a job will comply with requirements set forth by the client and will undergo additional training, if necessary, to ensure compliance with safety precautions or codes of conduct.