Neal Zucker is the President and CEO of Corporate Cleaning Services, Chicago's largest all-union window-washing company. Founded in 1994 by Zucker, he brings over twenty-two years of operational and managerial experience, an eye for detail and a passion for service to his clients, which includes many of the finest residential and commercial properties in the city
As an entrepreneur, Neal Zucker has introduced innovative technology to the window cleaning industry, along with advanced safety programs and personalized customer service.
Mr. Zucker is also a leader in Chicago's philanthropic community, raising millions of dollars for civic organizations, urban beautification projects, and arts groups. He is an advocate for the environment and for children's educational enrichment programs. He was the recipient of the Global Leadership Award by buildOn, a non-profit group dedicated to empowering students. His current board participation includes:
*Museum of Science and Industry – Trustee
*The Goodman Theatre – Trustee
*After School Matters – Board of Directors
*ChiArts – Board of Directors
Neal Zucker has been profiled by Chicago Magazine, Michigan Avenue Magazine, and Crain's Chicago Business.
He graduated from the University of Michigan, where he studied economics and business, and he earned his MBA from Northwestern University's Kellogg Graduate School of Management.
Property managers, executive housekeepers, owners, developers, general contractors and project managers rely on Corporate Cleaning Services to keep their buildings and windows looking great. Our many long-term client relationships have been built through the company's reliability, attention to detail, responsiveness, extra effort, focus on safety, quality assurance and follow-through on projects that range in scope and size.
The company utilizes a variety of window cleaning methods and equipment to meet our client's needs, including Custom Scaffold; Genie "Bosun's Chair"; Hi-lift; House Rigs; Ladder; Pole; Rolling Stage and Scaffolds. To fit each client's scheduling needs, interior and exterior window cleaning services can be provided year-round seven days a week.
According to the Illinois Department of Public Health Corporate Cleaning Services is the only window washing company licensed to apply insecticide for spider abatement in Chicago. In order to acquire insurance for applying insecticide a company must be licensed. Corporate Cleaning Services has the license and insurance necessary to perform this service.
Corporate Cleaning Services has within its inventory a lift with state of the art features to better serve your needs. The lift is designed to have the most innovative safety features. It also has the ability to reach high areas and narrow crevices.
As an experienced window washing company we have come to encounter all kinds of screen situations. We include the handling of your screens, so long as they are maneuverable from the exterior with the wash. We do notify you however, whenever screens must be removed from the inside in order to avoid damaging the screens. We also can provide service of screen removal and cleaning at an additional cost.
We work year-round on windows and we also can assist with the removal of ice from the building façade. Icicles can be particularly dangerous and pose a serious liability for buildings. The danger is not limited to high-rises. Many of our clients have opted for us to come in on an emergency basis to conduct ice removal prior to rush hour pedestrian traffic. This helps the building minimize exposure to cold weather accidents of this nature.
We attempt to provide cost efficient solutions for other scopes of work, this includes remedial caulking. Since we have the ability to propel ourselves on the sides of the building and place ourselves in front of the windows or areas that may need caulking, you may find us to be a more accessible solution when in need of remedial caulking.
Corporate Cleaning Services provides high-quality, professional cleaning and window washing services for over 1200 high-profile residential and commercial clients in Chicago. A few of our clients include:
Window cleaning clients served include the following markets:
|• Office||• Construction Sites|
|• Residential||• Cultural Facilities|
|• Hotels||• Clubs|
|• Hospitals||• Shopping Centers|
|• Schools & Universities||• Stadiums/Unique Facilities|
Every building's window cleaning needs are unique. From office high rises to stadiums to
shopping centers, Corporate Cleaning Services addresses even the most difficult-to-clean properties. Client satisfaction is assured through a step-by-step approach that is unmatched in the industry:
• Individual property assessments are made in preparing a proposal.
• A customized work plan is created so window cleaning teams perform jobs thoroughly, efficiently and safely.
• Jobs are auto-scheduled and confirmed via fax and/or email
• Supervisors assigned to each building personally monitor all visits.
• Each window washer carries a cell phone and supervisors utilize PDAs to respond immediately to any concerns or requests.
• Rapid response is provided for emergencies, special needs and inclement-weather rescheduling.
• Supervisors are available 24/7
Considerable lengths are taken to document the level of service provided to each client. Follow-up surveys are sent after each job to provide an additional opportunity for feedback. At job completion, the company's President calls the Property Manager to ensure his or her satisfaction.
Work Implementation Process
Corporate Cleaning Services, upon receiving the contract for window washing, will conduct a review of the window washing tasks and suggest a tentative washing schedule for the building, based on the original specifications of the bid submitted. Once a schedule has been confirmed, Corporate Cleaning Services will then alert the building management and engineers via email in advance of the washings. A suggested window washing date is sent to the property manager the month prior to re-confirm the scheduled date, and a final reminder is then sent the business day before the scheduled cleaning.
Corporate Cleaning Services is the largest all-union window washing company in Chicago, with over 80 full-time window washers. All operational staff and foreman have Blackberry PDA devices so they can be reached via email and phone 24-hours a day to deal with scheduling and staffing issues. Therefore, we are always able to adjust our staffing needs in the event of additional work tasks or special projects.
Corporate Cleaning Services holds quarterly "All-Staff" meetings (all window washers and operational staff and management must attend), which are designed to review relevant customer service issues, updates on industry rules and regulations, and to review safety and training procedures. Our Chief Operating Officer, Director of Operations and Foremen also hold weekly meetings to ensure safe practices on the job sites are maintained.
Corporate Cleaning Services has a full time safety director. We are the only firm to have a devoted full time employee for this position. Safety is the top priority at Corporate Cleaning Services. A stringent protocol is followed to ensure the safety and security of everyone in and around the job site.
• The sidewalk and other pedestrian areas are cordoned off before work begins.
• Window washers are thoroughly apprised of each job's specific needs by supervisors with over 20 years of experience.
• Window washers carry bilingual cards outlining key safety steps.
• As an extra measure of safety to prevent falling objects, all equipment is secured with a bungee cord.
Corporate Cleaning Services' professional window washers are fully licensed, insured, background-checked, drug-tested and bonded. The company complies with or exceeds all OSHA and other governmental regulations including the City of Chicago's scaffold training requirements.
Employee Qualifications, Compliance & Training
All employees of Corporate Cleaning Services have successfully passed a drug-test and background-check and are fully licensed, insured and bonded. The company complies with or exceeds all OSHA and other governmental regulations. Safety is our number one priority. As result all of our team members have been certified and trained in OSHA 4 hour fall protection. In addition, every crew leader is OSHA 10 certified and all of our foremen are OSHA 30 certified. We train and ensure our crews have the skill and the knowledge to work, create, and maintain safe work environments. All employees receive health, welfare and pension benefits in accordance with union requirements. Employees of Corporate Cleaning Services assigned to a job will comply with requirements set forth by the client and will undergo additional training, if necessary, to ensure compliance with safety precautions or codes of conduct.
OSHA Competent Person Certification
Corporate Cleaning Services Foreman and Senior Managers have undergone OSHA certification training as a Competent Person. The term "Competent Person" is used in many OSHA standards and documents. An OSHA "competent person" is defined as "one who is capable of identifying existing and predictable hazards in the surroundings or working conditions which are unsanitary, hazardous, or dangerous to employees, and who has authorization to take prompt corrective measures to eliminate them". By way of training and/or experience, a competent person is knowledgeable of applicable standards, is capable of identifying workplace hazards relating to the specific operation, and has the authority to correct them.
We are the only window washing company that has been licensed in the state to apply SpiderKill. Spiderkill is an effective solution for the removal and prevention of spiders. We also can provide effective, non-invasive chemical solutions for oxidation and other window conditions. All of our chemicals have been tested and used on many buildings and are safe to use in a work environment.
Employees are dressed in navy blue uniforms pants, shirts, jackets and caps at all times which display our company logo.
Independent Contractors: Corporate Cleaning Services only employs full-time, professional window washers who are all members of Service Employees International Union (SEIU) Local #1 - the window washing union. We do not use any "independent contractors," a practice which is illegal and currently being investigated by the Attorney General in the construction industry and related service areas.
• Schedule confirmations are sent out the month before, followed by a reminder the day before.
• Daily e-mail notifications of work status.
• One point of contact for all needs- Executive Director of Operations.
• We can be contacted and respond on a 24/7 basis.
• We do not charge extra for overtime or weekend work.
• Fully licensed by the State of Illinois to provide Spiderkill applications.
• Three full time supervisors, who are dedicated to supervision only.
• Every employee has received 4 hour fall protection training, crew leaders have been equipped with 10 hour OSHA training and all supervisors and management have 30 hour OSHA training.
• All crews are uniformed; all equipment is clearly marked from our company.
• Automated surveys are sent on completion of work.