Every building's window cleaning needs are unique. From office high rises to stadiums to shopping centers, Corporate Cleaning Services addresses even the most difficult-to-clean properties. Client satisfaction is assured through a step-by-step approach that is unmatched in the industry:
- Individual property assessments are made in preparing a proposal.
- A customized work plan is created so window cleaning teams perform jobs thoroughly, efficiently and safely.
- Jobs are auto-scheduled and confirmed via fax and/or email
- Supervisors assigned to each building personally monitor all visits.
- Each window washer carries a cell phone and supervisors utilize PDAs to respond immediately to any concerns or requests.
- Rapid response is provided for emergencies, special needs and inclement-weather rescheduling.
- Supervisors are available 24/7
Considerable lengths are taken to document the level of service provided to each client. Follow-up surveys are sent after each job to provide an additional opportunity for feedback. At job completion, the company's President calls the Property Manager to ensure his or her satisfaction.